South Africa is governed by a Data Protection Act that is compliant with that of the European Union. This means we are uniquely placed to offer our customers the same levels of protection as if we were within the borders of the EU.

Our promise to all our customers:

• We will safeguard, according to strict standards of security and confidentiality, any information our customers share with us.
• You can visit this site and find out about our products and services, read our corporate reports, check on career opportunities, or use other value-added services without giving us any information about you.
• We will limit the collection and use of customer information to the minimum we require to deliver superior service to our customers, which includes advising our customers about our products, services and other opportunities, and to administer our business.
• We will permit only authorized employees, who are trained in the proper handling of customer information, to have access to that information.
• We will not reveal customer information to any external organization unless we have been expressly authorized by the customer, or are required to by law.
• We will always maintain control over the confidentiality of our customer information.
• We will attempt to keep customer files complete, up-to-date, and accurate. We will tell our customers how and where to conveniently access their account information (except when we're prohibited by law) and how to notify us about errors.
• We will continuously undertake assessments of ourselves to ensure that customer privacy is respected. We will conduct our business in a manner that fulfils our Promise in the many nations in which we do business.
• In order to provide better service or to address security hazards, we will occasionally use a "cookie". A cookie is a small piece of information which a web site stores on your web browser on your PC and can later retrieve. The cookie cannot be read by a web site other than the one that set the cookie. We use cookies for a number of administrative purposes; for example, to store your preferences for certain kinds of information or to store a password so that you do not have to input it every time you visit our site. Most cookies last only through a single session, or visit to our web site. None will contain information that will enable anyone to contact you via telephone, e-mail, or any other means. You can set up your web browser to inform you when cookies are set or to prevent cookies from being set.